Good Energy is a British energy company based in Chippenham, Wiltshire. First founded as Ofex, as part of the German company Unit Energy Europe, in 1997, the company was bought, and it became Good Energy six years later. The group buys renewable electricity and also creates its own. Good Energy supplies green gas as well, both to business and residential customers everywhere in the United Kingdom. They currently employ about 300 people. Since its beginning, the company has been considered as a pioneer, spreading a revolution on the national market. Good Energy was at the origin of the first onshore windfarm of the country and its first home generator scheme. It was also the first British group to offer 100% renewable energy tariffs to local communities. The actions of the company have been recognized by various labels and awards, notably by the magazine Which? and Ofgem.

What are the different electricity and gas tariffs offered by Good Energy?

The tariffs offered by Good Energy differ depending on region. They include a standing charge (price per day) and a unit charge (price per kWh). There are special tariffs for domestic electricity with a standard meter, domestic electricity with Economy 7 (off-peak) and domestic gas tariff. Tariff prices already include a VAT rate of 5%.

What makes Good Energy different from other energy suppliers?

Choosing Good Energy means choosing 100% renewable energy! That is definitely a good reason in itself to choose Good Energy. The customers of the company generally live only a few miles away from a renewable generation. Besides, 6% of green gas already comes from biomethane and it will soon reach a symbolic threshold of 10%. Finally, Good Energy is also committed to help local communities in developing countries, notably in Nepal, in Vietnam and in Malawi.

Why does Good Energy keep increasing prices?

Unfortunately, costs of resources may rise from time to time, as it was already the case in 2017 for transport and clean and renewable energy. Nevertheless, Good Energy tries its best to supply energy to its customers at a fair cost anyone can afford.

I am interested in the online service by Good Energy. What should I do to join?

Good Energy does everything it takes to make the process easy for its customers. All you need is a new account member and an email address. Once your registration is validated by Good Energy, you will receive an email with a link to activate your account, confirm your personal information and create your own password.

What is a smart meter, and should I have one?

Smart meters are the new generation of meters. They enable automatic transmissions of meter readings to suppliers, which helps secure and adapt billing more quickly. You do not necessarily have to switch to a smart meter right now. However, you will get contacted as soon as the device is available and compulsory where you live. The government is gradually encouraging every region to switch to this new device.